What is the Difference between Processes and Systems?

There is one thing I know and that is many people get the difference between processes and systems mixed up, or think it’s the same thing (which it isn’t) – and that is okay because I’m here to help you break it down.

I’ve conducted presentations and workshops for various solo and small service-based business owners on knowing and understanding the difference between processes and systems in their business operations.

The reason I raise this – apart from it being a focus of what I do – is I often hear these business owners asking: “What’s the difference between processes and systems?

Once I explain, in simple terms, what the difference is, I then hear something like this: 

I’ve heard about systems and processes but still didn’t know what it was because it’s not explained properly. Why couldn’t they explain it like that?“.

I don’t know. I don’t know why things have to be complicated when they don’t need to be.

Do you know the difference between processes and systems in business?

Processes are the step-by-step actions of how you do things (the tasks) in your spiritual business – getting you from A to Z.

Systems are the tools (the programs) you use to drive those processes.

It’s like reading a map and knowing the process of how to get from your home to the city (say); and using the car as the system to actually do that process.

It’s that simple, well to me it is – and I hadn’t realised how simple it is to other business owners, like yourself, until I started educating others on it.

My mission is to change the perception that it is too hard to differentiate between the two, what needs to be done and how to make it easier and simpler so it isn’t a daunting and overwhelming feeling.

There are so many business owners who are chasing their tails or wasting time they don’t need to because there is no real structure in their business.

Are you one of those people?

If you are one of those people – just know that there are options and solutions available to you to help you manage the A-Z of your business operations with ease and without the headaches, even if you aren’t tech-savvy.

Just know that a clear distinction between processes and systems is necessary for your business operations to work effectively.

I’m going to give you some examples of the differences so you can fully understand them.

Note: there are automation elements that can definitely be incorporated in the below examples to save (manual) time and costs, which is for another article but you may like to check out this post in the meantime.

To see some examples of Business Processes and Systems, click here.

If you have decided that this is a sign and you are ready to manage your business process and system operations with ease, I invite you to either contact me, grab a copy of my Standard Operating Procedures (SOPs) to help you map out your own processes; or book a consultation session with me to get started.

Natalie, xo

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